Shipping & Returns

Shipping

I placed my imayla beauty order - when will it get here?

Behind the scenes, our team is working diligently to get your order out as fast as possible. Your order will likely arrive in 3-5 business days after placing your order. Once you order, it takes up to four days to process your order. We will keep you updated every step of the way in your inbox.


How much does shipping cost?

We offer free shipping on orders over $45. If you join our rewards program, you can receive free shipping over $30 in our entry level tier. 


For other orders not meeting the minimum shipping requirements, shipping starts at $3.95.


Where does imayla beauty ship?

Right now, shipping is only available in the United States. We haven’t forgotten about those outside of the US, stay tuned on ourInstagram to learn when we start shipping to you.


Returns

How do I place a return or exchange?

We’re here for you! Please reach out to hello@imaylabeauty.com to let us know what went wrong and our team will troubleshoot.


What is imayla beauty’s return policy?

We’re happy to accept returns on our products within 14 days of your delivery for free. Please reach out to hello@imaylabeauty.com to begin the process.


Please note, your original shipping charges are not refunded. Gift cards are final sale.


I received the wrong product. What now?

Send an email to hello@imaylabeauty.com with the subject line “wrong product.” We’ll take care of it ASAP!

 

How to get free shipping

Once you're enrolled in our loyalty program and make your first purchase, you get free shipping on all orders $30+.